How We Collect, Use & Share Information

Last updated:

This Privacy Policy explains how Dating.com (“we”, “our”, “us”) collects, uses, shares, and protects your information when you use our mobile application and related services (the “App”). By using the App, you agree to this Privacy Policy.

Applies to: Dating.com mobile app Includes: Chat & video calls Focus: Safety & privacy

1) Information we collect

Category Examples
Account & profile Name, email, phone number, date of birth, gender, city, profile photo, interests, and profile details you add.
Messages & calls Chat messages you send/receive and call metadata (e.g., time, duration). We may store reports/blocks for safety.
Device & usage App interactions, crash logs, performance data, device identifiers, and basic analytics.
Location (if enabled) Approximate location based on city or device settings to show nearby profiles (only if you allow).
Payments / wallet (if used) Transaction records, purchase status, and plan details (we do not store full card information if handled by a payment provider).
Tip: You can choose what to share on your profile. Avoid sharing sensitive information (e.g., OTPs, bank details) in chats.

2) How we use your information

  1. Create and manage your account, profile, and preferences.

  2. Enable features like matching, chat, and video calls.

  3. Show relevant profiles based on your settings (e.g., city, filters) and improve recommendations.

  4. Maintain safety: prevent spam, fraud, harassment, and enforce our community rules.

  5. Provide support, troubleshoot issues, and send important notices (security, updates, policy changes).

  6. Analyze usage to improve performance, reliability, and user experience.

3) When we share information

We do not sell your personal information. We may share limited information in these cases:

  1. With other users: profile information you choose to display (e.g., name, city, photo, interests).

  2. Service providers: hosting, analytics, customer support, and infrastructure (only as needed to run the app).

  3. Legal/safety: if required by law or to protect users, prevent harm, or investigate abuse.

  4. Business changes: if we merge, sell, or reorganize, information may be transferred with safeguards.

4) Safety, moderation & reporting

Dating.com uses reports, blocks, and abuse detection to help keep the community safe. If you report an account or message, we may review related content to take action (e.g., warnings, restrictions, bans).

5) Data retention

We keep information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce policies. If you delete your account, we delete or anonymize your personal data, except where retention is required by law or for safety records.

6) Your choices & rights

  1. Update your profile and settings in the app.

  2. Control permissions (camera, microphone, storage, location) from your device settings.

  3. Request access, correction, or deletion of your data by contacting us (see below).

7) Children’s privacy

Dating.com is not intended for anyone under 18. If we learn that we collected information from a minor, we will delete it.

8) Security

We use reasonable security measures to help protect your information. However, no system is 100% secure. Please use a strong password and be careful when sharing personal details in chats.

9) Contact us

Support email: [email protected]
Company: Dating.com
Address: Waiphale,Sangli (Maharashtra) Pincode - 416312.
Changes to this policy: We may update this Privacy Policy from time to time. We will update the “Last updated” date above and may notify you in the app when required.